We will notify you as soon as we receive and process your return in our warehouse in Poland.
The steps are as follows:
- You will receive a return confirmation once the items have been registered in our warehouse.
- After that, we will send you a refund confirmation, in which we state that your Gift Card will be refunded and sent back to the same mail address you used at purchase. If you haven't received a refunded gift card after 3 business days, please reach out to our customer service team.
- If you paid with a Gift Card in combination either with a Credit Card or PayPal, you may receive your refund through both these payments methods. First, we will refund your Credit Card/PayPal with the amount that you paid. If there is any remaining refund, you will a new Gift Card code with the balance via email.